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* How do I contact a visitor even though they have not hit the chat button?

Here are two ways:

1. You can select a website visitor you want to contact on the visitor list, then click "Invite" button to invite the visitor to chat.

2. You can automatically invite a website visitor to chat when their browsing exceeds a set time. Please set the auto-invitaton from " Setup--Auto invitation settings". The pages which you want the invitation to pop up must be add into the " The list of webpage visitors browse".


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About Chat4Support
Keyword Competing

Chat4Support lets you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.