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* How do I change who's on the Live Chat? I do not want my name used so I made up another name but can't get it on the Chat Line. Can you please help? ALSO, I can't find my time zone, it's PST. I'm in Santa Rosa, California, USA

1. You can change the nickname which shows on the chat window from "Admin Console - User Setup - Operator". 

2. You can check or change TimeZone from "Admin Console - Site Information".


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Keyword Competing

Chat4Support lets you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.