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08/14/2013

Online Chat Software

You may find more and more people prefer to use online chat software to their websites. Chat4support,is one of the best live chat software for website,which offers multiple features to companies.Chatting with your visitors and customers,monitoring visitors' footprint and keyword matching,etc.

Thus,you may also wonder:

What is live chat software?

How does live chat software work?

Is it expensive or low-cost?

How can I know whether it is effective?

How to add live chat button to website?

Is there any requirements to integrate live chat software?


Live chat is consistently a favorite engagement type among both customers and companies.  Customers like being able to quickly reach an agent without having to leave the website,  For  e-commerce businesses, Chat4support benefits intelligently, here are some key functions :
Chat
*Customers Engagement
Customer engagement is essential to your sales and customer service. Chat4support is live support software as well as a sales support program. By handling customer support inquiries and questions about purchasing your products, Chat4support will help you increase sales revenue  and improve your customer service quality .The traditional customer service,is no longer satisfied modern sales.Without waiting for visitors calling,you can pro-active chat with them. Chat4support allows you auto-invite any visitors and customers for chatting on websites.People like passionate sales because they know more about what they really need and give the best service to them .Using Chat4support,it will help you keep customers happy and come to purchase your products again.

Invite
*Customers Live Support 
Except for live chat ,Chat4support is also a tool to give instant live help on website,which is more effective than other programs.Customers in all files are increasingly becoming more demanding, requiring instant satisfaction at a superior service level. Sometimes your customers or visitors are very busy,so that they are not willing to pick up phone for consulting .Chat4support plays an important role in live support,that offers live help for websites and is the best live chat software in the market to help augment your customer support software with real-time engagement in a low-cost and effective manner.

*Sales Support Tool
With online chat software,you can communicate with customers much easier.I think you had ever asked how online chat service on your website affect online sales or conversions? Live chat for your website allows you to do just that, provide live customers engagement on your website,.A combination of proactive chat and click-to-chat features from Chat4support  offers a flexible and beneficial online experience.  Studies have shown that users are more likely to purchase online products when they are  able to engage live chat or live help  to place questions just before the sale. 

Other Key Functions
----Visitor Traffic Monitoring:You can view which webpage they are browsing ,how many times they had entered the page.

----Visitor Identification & Footprint:Review the key information about the visitors and identify whether they are willing to purchase products

----Multi-Operator Chats:multiple operators chat are available 

---Visitor's Activities Status:You can upload customized chat buttons or create your own design and use them for both online and offline buttons.

----Keyword Match:You can see which keyword the visitor had search by the search engines(Google,Yahoo,Bing)

----Support Ticket System:When you are out of the computer,visitors can leave a message to your operators

----Auto-Invitation:Pro-active chat with customers,which represent you are more hospitable.
----Operator Robot

----Free and Automatic Upgrade:You can upgrade the software into the latest version.

How to implement live chat program to your website?
1. Download Chat4Support client software

2. Install software (Run .exe file you download)

3. Sign-up a new account (Click "Sign up a new account" in software. Or Sign up on the Chat4Support homepage)

4. Run Chat4Support application, and log in as a new user

5. Generate new chat button HTML codes

Domain Traffic
How to generate chat button?

1. Click on the button called "Set Up".

2. Select the menu called "Generate Chat Button HTML...", and a window will appear

3. In the window called "Generate Chat Button HTML..." , click the "Copy to Clipboard" button, then the provided chat button HTML is copied to the clipboard "Chat Button HTML" that is on the left side of the "Copy to Clipboard" button. This is just copied once. If you try again, there is no need to copy to clipboard any longer.
 
4. Paste the Chat Button HTML into the source of your web page(s) in each location where you wish to have a chat button appear

5. Choose the style, sample, and picture you prefer to display the chat button in the web page.
 
Keywords Traffic
 
 
 

It's never been easier to chat with the visitors for your website. Just choose one of the best solution to help you ----Chat4support.Your visitors just need to click the chat window ,you can engage with them immediately.So,why not download and try it right now? Additionally you can customize the logo of the chat button and choose which is the best style of yourself .In order to fit your requiement,Chat4support will make great effects on live chat technology. Finally, just go to the download page to have an amazing journey.

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About Chat4Support
Keyword Competing

Chat4Support lets you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.

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